The Grill Butler
Ceramic

Big Green Egg and ceramic smoker cleaning

Ceramic cookers are the one grill type where over-cleaning does damage. Kamados are meant to carry an interior patina, and stripping it with chemicals ruins how the cooker holds and radiates heat.

Our Process

What we actually do

  • Remove the cooking grid, fire ring, fire box and plate setter for inspection
  • Clear ash and debris from the bowl and the lower vent so airflow is restored
  • Check the firebox for cracks and the gasket for wear, and report what we find
  • Deep-clean the cooking grid and cast components
  • Clean the exterior ceramic, bands, hinge and dome hardware
  • Reassemble with correct alignment and confirm the dome seals and vents move freely
Questions

Big Green Egg questions we get

Do you use chemicals inside a Big Green Egg?
No. The interior is cleaned mechanically and with heat. Chemical degreasers belong nowhere near porous ceramic.
Can you clean the exterior ceramic without damaging the finish?
Yes—the glazed exterior, bands and hardware get cleaned by hand with products safe for the finish.
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What's included, side by side

Every cleaning includes

  • Grill broken down; grates, warming rack and heat shields soaked in our soak tank
  • Burners removed and debris cleared for top performance
  • Interior and drip pan deep cleaned
  • Drawers beneath the grill cleaned
  • Exterior polished
  • Reassembled and work area left as we found it

Time on site: 1–5+ hours · most 2–4 hours. *Time varies due to the condition of the grill and other factors.

Measurement guide

  • Gas, propane and charcoal grills: measure the width of the grill lid when closed.
  • Pellet grills: measure the width of the smokebox.
  • Between sizes? Choose the larger size, or text us and we'll help.

Please note that some carbon, discoloration or rust may be impossible to remove. We are not a grill restoration company, and if rust is present, it will very likely be present upon completion. How a grill cleans up is highly dependent on the brand and condition of the grill, amongst other factors. We remove as much as we possibly can.

Serving Dallas · Plano · Frisco · Southlake · Highland Park · Fort Worth · McKinney · Colleyville · Grapevine · Aledo · Graham · Graford · Weatherford

Other grill types we service
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