Privacy Policy
Last updated October 15, 2026
This policy explains how The Grill Butler ("we," "us") collects and uses information when you visit thegrillbutler.com, book a service or contact us.
Information we collect
- Contact details: name, phone number, email and service address.
- Booking details: grill size and type, add-ons, preferred date and arrival window, whether someone will be home, and gate codes or access instructions.
- Messages you send us through forms, text, email or the website chat.
- Basic technical data such as browser type, pages visited and approximate location, collected automatically.
How we use it
- To schedule, perform and confirm your service, and to access your grill.
- To contact you about your appointment, questions or quotes.
- To process payment and keep business and tax records.
- To notify you when we expand to your area, if you join our waitlist.
- To improve our website and services.
How we share it
We do not sell your personal information. We share it only with service providers that help us run the business (such as website hosting, email, scheduling and payment processors), when required by law, or to protect our rights and safety.
Text messages
If you give us your mobile number, we may text you about your appointment or request. Message and data rates may apply. Reply STOP at any time to opt out.
Gate codes and access information
Access instructions are used only by our team to service your grill and are not shared with anyone else.
Data security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law. No method of transmission or storage is completely secure.
Your choices
You may ask us to access, correct or delete your personal information, or to stop contacting you, by using the contact details below.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it was last changed.
Contact us
The Grill Butler · 1445 Mac Arthur Dr., Suite 216, Carrollton, TX 75007
Phone/text: 817-697-4229 · Email: judge@judgegraham.com